Self Service

Welcome to our Self-Service Portal!

Easily request a size exchange for your order by entering your order number and the email used at checkout.

  • Please note: For hygiene reasons, we cannot accept exchanges on earrings.

This portal is currently in beta, so if you encounter any issues, feel free to reach out to us at hello@endlessandco.com.au. We're happy to help!

Step 1: Find Your Order

Step 2: Request Changes

Step 3: Confirm Your Request

Important Information

- If you are exchanging an item, you are responsible for shipping the item back to us.
- Additionally, you will need to pay a re-shipping fee for the new size to be sent to you.

Please return the item in its original packaging at your own expense to:

Return Address:
Unit 5/12 Action Street, Noosaville, QLD, 4566
Please ensure that the packaging is secure to prevent any damage during transit, as we cannot accept liability for goods damaged while in transit. Additionally, the item needs to reach us within 14 days of delivery at the latest.

Step 4: Confirmation

Your return has been successfully lodged. Please check your email for further instructions and the invoice for return shipping payment.

Step 5: Confirmation

Your request has been successfully submitted!

WHY CHOOSE US?

Lasting

It's simple. Our pieces are made to shine and last for years. They will look as good as new every time you wear them. Because great stories deserve timeless accessories.
Gentle

Our hypoallergenic jewellery is easy on your skin. It's light, comfortable, and designed with care, so you can wear it daily without any discomfort.
Affordable

Good quality shouldn't be expensive. We bring you beautiful, lasting pieces at price points that make sense. Because everyone deserves a bit of shine.